Moving to a new estate or relocating to a different location means making a lot of decisions in a very short time. With thousands of local moving companies located in the country, there’s no shortage of choices vying for your next move and it’s important to find a moving company that best fits your specific needs. here are five questions to ask before hiring a moving company.

1. Does the moving company have experience with a specific type of move?

Be sure to ask the moving company whether they have ample experience handling your specific type of move. For instance, if you’re moving to a high-rise apartment building, a townhome with multiple stories (and steps), or to a big city, inquire whether the moving company has any experience with this type of move. Movers should be well-prepared to handle anything that comes their way, including parking restrictions, steep stairs, lack of elevators, and small doorways.

2. What kind of liability coverage options does the moving company provide?

Before handing over your things, make sure your belongings are covered in case of a mishap during the relocation. Whether you’re moving across the street or across the country, the moving company should have multiple liability coverage options for the customer to choose. Licensed movers are required to offer two types of liability options: Full Value Protection and Released Value; Full Value Protection: Your mover is liable for the replacement value of lost or damaged goods in your entire shipment. This is the more comprehensive plan available for the protection of your belongings. The cost of Full Value Protection varies by the mover.

Released Value Protection: The most economical protection available is Released Value since it is offered at no additional charge.

In addition to liability coverage options, inquire to see a moving company’s proof of insurance. Every legitimate, licensed moving company should be able to show you their own insurance policy when asked.

3. Do they have a physical address/office?

Moving companies do have to show their physical address. If a moving company cannot provide the physical location of where their office is and trucks parked, they are trying to pull the wool over your eyes. On the other hand, a company with a physical office makes it look more legitimate boosting their credibility, professionalism and builds trust with their customers/clients. In this case, work with The Centric Moving Company. We are located at 75 Ole Nguruone Road Nairobi.

4. Does the moving company have references?

Before entrusting your belongings to a relocation company ask for references. When prompted, a moving company representative should be able to provide all the information needed. When searching for a moving company consider asking friends and neighbors for recommendations. Even in this day and age, word-of-mouth is still one of the most reliable routes to finding a trustworthy mover.

Check out the moving company’s online reviews and in this case, The Centric Moving Company (TCMC) is a company located in Kenya including customer reviews from clients nationwide as they are proud of their excellent services.

5. Does the moving company provide a binding quote or a not-to-exceed estimate?

Many moving companies offer non-binding estimates, which means the estimated price of your move is subject to change, depending on actual costs, this could end up being a good or bad thing, if your move requires more man-hours or is heavier than originally estimated. Hiring a moving company that offers a binding estimate is the better option.

A binding written estimate ensures the cost of your move will not end up exceeding the original cost estimate and the binding estimate should include add-ons and any potential charges along the way. When beginning your moving company search, be sure to ask whether the company offers binding written estimates for their customers, all add-ons’ services, such as cleaning, travel time and more, should be included and clearly laid out in the quote.

5 Important Questions to Ask Before Hiring a Moving Company



Working with the Centric Moving Company (TCMC), you would not worry about asking all these questions. We are a trusted moving company with over 15 years of experience and great customer service. Our customer feedback and reviews are a clear reflection our commitment to offer the best moving services in Kenya.

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